We recently just upgrade System Center Operations from 2012 to 2012 R2. After the upgrade we noticed that when trying to launch Operations Manager Web Console, we can now only have one session of this open on the same system. If we try to open more then one session on the same session we get an error.
Web Error:
Server Error in '/OperationsManager' Application.
Event Error:
Event code: 3005Event message: An unhandled exception has occurred.
Event time: 1/29/2014 4:05:39 PM
Event time (UTC): 1/29/2014 9:05:39 PM
Event ID: 8c21874b6aa84c40abaacbead293fde5
Event sequence: 16
Event occurrence: 1
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/1/ROOT/OperationsManager-5-130355030252713618
Trust level: Full
Application Virtual Path: /OperationsManager
Application Path: C:\Program Files\Microsoft System Center 2012 R2\Operations Manager\WebConsole\WebHost\
Machine name: OURSERVER
Process information:
Process ID: 7040
Process name: w3wp.exe
Account name: IIS APPPOOL\OperationsManager
Exception information:
Exception type: ConnectionSessionException
Exception message: Unable to create a shared session ticket.
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.GetSharedSessionTicketInternal()
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.GetSharedSessionTicket()
at Microsoft.EnterpriseManagement.Presentation.WebConsole._Default.InitializeClient()
at Microsoft.EnterpriseManagement.Presentation.WebConsole._Default.DoLaunch()
at Microsoft.EnterpriseManagement.Presentation.WebConsole._Default.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
The user name does not match the current Windows user credentials.
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.ValidateSessionTicket(ConnectionSessionTicket ticket)
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.ParseSessionTicket(String sessionTicket)
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.InitializeSession(String sessionTicket)
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.LoadSharedSessionState()
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.EnsureSharedSessionState()
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.GetDefaultConnectionSessionInternal()
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.GetSharedSessionTicketInternal()
Request information:
Request URL: http://omc/operationsmanager/default.aspx
Request path: /operationsmanager/default.aspx
User host address: X.X.X.X
User:
Is authenticated: False
Authentication Type:
Thread account name: IIS APPPOOL\OperationsManager
Thread information:
Thread ID: 15
Thread account name: IIS APPPOOL\OperationsManager
Is impersonating: False
Stack trace: at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.GetSharedSessionTicketInternal()
at Microsoft.EnterpriseManagement.Presentation.Security.ServerConnectionSessionManager.GetSharedSessionTicket()
at Microsoft.EnterpriseManagement.Presentation.WebConsole._Default.InitializeClient()
at Microsoft.EnterpriseManagement.Presentation.WebConsole._Default.DoLaunch()
at Microsoft.EnterpriseManagement.Presentation.WebConsole._Default.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
We are running the following:
Windows Server 2008 R2 Enterprise SP1
IIS version 7.5.7600.16385
Microsoft System Center 2012 R2 Product Version 7.1.10226.0
Any help will be greatly appreciated.