I have a strange question in that alerts for service monitors via a gateway are not appearing in the alert view of the console. However this only seems to be an issue for servers in my DMZ domain that are linked via a gateway (using dig certs). The gateway and servers seem to be monitoring fine for reference.
I have setup a couple of custom service monitors as I would normally. A basic service, it’s not enabled and then I do an override for the one server with the service. All the alerting has been ticked and setup normally. They are setup exactly (I even printed the screens off to double check) as I would for service monitors in the normal domain.
When I stop the service (two different services on two different servers) under Windows Computer I see the status change to critical very quickly and see this reflected under Health Explorer. It just doesn’t appear in the alert console view.
I should add alerts from sealed management packs etc are showing up just in alert view from the DMZ