Web Application Transaction Monitoring

Hi,

I am working on to create a Web Application Transaction Monitor for one of our customers. The monitor uses the in-built  “Web Recorder Tool”.

I created the monitor with the all the steps but get error code 2147954402 i.e. ERROR_WINHTTP_TIMEOUT in one of the steps. Right now, I am kind of blocked on this error and have no idea on how to correct this.

Can I request you to please have a look at this and help us out.

The steps that I am recording are –

1. I open a Website.
2. Click on ‘Log In’.
3. Give in a custom username and password provided by the customers (it’s an ‘xxxxxx@live.com’ account). The site logs me in.
4. Click on “Feedback” Tab available on the page after I log in.
5. The site opens up a page that has several Feedback templates. I select one of them.
6. On the next page, I enter Feedback Title and then Click Submit.
7. My Feedback gets saved on the website.
8. I click on Log out.

I get error code 2147954402 i.e. ERROR_WINHTTP_TIMEOUT at step #3. This is the step where I provide the custom user name and a password.

In order to resolve this I have already tried the below steps but they did not help -  

1. Adding the proxy server to the LAN settings inside my  Internet Explorer.
2. Adding the website to “Trusted Sites” inside my Internet Explorer.
3. Changing the Watcher Node to a CORP domain Gateway Server.

I request you to please share your ideas/comments on how to resolve this. Any help from you will be really much appreciated.