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Custom Fields for Alert Message

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Hello All,

I am wanting to create an ping up/down monitor and alert if it does not get a response back after two missed packets.

The issue I am running into is when the alert is raised it needs to email a group with some specifics regarding the down device.  The email needs to include the address (city, state, and ZIP) along with an ID number for our techs to reference.  These devices are non-windows and are locked down so my only view into them is ping to see if they are up/down.

Please let me know if you need any clarification.

Thank you,

GE



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