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Best Practice advices?

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Hello,

I am looking for best practices for the treatment of the alerts received from SCOM 2007.

I have 1,000+ servers and it generates most likely between 500 and 900 alerts a day ...

I am working on the tuning but for alerts I opened tickets on our helpdesk software should I reset the alert or wait until it is resolved..? When waiting I have seen some "resolution comment: old alert ==> closed"...

Thanks,

Dom


System Center Operations Manager 2007 / System Center Configuration Manager 2007 R2 / Forefront Client Security / Forefront Identity Manager


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