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Receive the following error message when trying to approve or reject from Pending "The service threw an unknown exception. See inner exception for details"

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Hi, The server agent was grayed out.  I uninstall it from control panel and removed it from agent managed.  When I tried to install the agent, it failed.  I installed the agent manaully and tried to approve it received the error message"The service threw an unknown exception. See inner exception for details"  I have the details but does not tell me much (I can post it).  I removed it from control panel (while still showin in pending), and tried to reject it.  Again, received the same error message as above.  This a very critical server, could someone help me with this issue?  Thanks, Ziba

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