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Heartbeat alerts are not been seen in the Console when agent is shutdown or health service is stopped manually

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Hi Team,

i am facing a weird problem and not sure where to start troubleshooting.

Issue: i noticed that heartbeat alerts are not been generated in the console and no alerts also.

when the health service is stopped on an agent we don't receive any heartbeat alerts, we don't see them in the console itself. The agent health state shows green instead of being gray, but we see the Events 20022 on the MS servers saying that the agent is not heartbeating.


RajKumar


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