Hi.
Could you please help me to resolve this issue.
I have SCOM 2012 installed to monitor environment with Exchnage 2010 SP3. There are 2 sites with Exchnage servers within the organization. There are 2 mailboxes being created to test both sites.
I am getting following alert:
Alert: WebServices connectivity (Internal) transaction failure - The credentials can't be used to test Web Services.
description: The test mailbox was not initialized. Run new-TestCasConnectivityUser.ps1 to ensure that the test mailbox is created.
Detailed information:
[Microsoft.Exchange.Monitoring.CasHealthUserNotFoundException]: The user wasn't found in Active Directory. UserPrincipalName: extest*****@****.local. Additional error information: [System.Security.SecurityException]: Logon failure: unknown user name or bad password.
Diagnostic command:"Test-WebServicesConnectivity -MonitoringContext:$true -TrustAnySSLCertificate:$true -LightMode:$true"
EventSourceName: MSExchange Monitoring WebServicesConnectivity Internal
I have tried the next steps:
1. Verified that mailbox is exist and it's not locked (same for the second mailbox)
2. Deleted those mailboxes and created a new using new-TestCasConnectivityUser.ps1 verified that this mailbox is visible on all DC's accross the forest (both mailboxes) and that temporary password was accepted;
3. Cleared the cache on the SCOM 2012;
4. Still getting the same alert
I will really appriciate any help.
Thanks.