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Event 31901 – The registry probe could not connect to the registry of the computer

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Hi, I have been doing a weekly SQL query to try and find any high number of events I get in my SCOM environment.

One of the events I have stumbled across is 31901 (“The registry probe could not connect to the registry of the computer <name>”) which comes from the “Collect Registry Probe Module Events”

I have read a couple of previous suggestions on the forum and upon checking I found two different scenarios. For a couple of servers I checked the health and it looked like they had RPC issues. A restart got rid of these problems.

However the ones left seem to have something in common. They relate to hosts referring to SQL “instances/clusters”. So the “logging computer” is the host and the probe cannot to the registry of the “virtual computer”. In other words the computers that can’t be connected to are all agentless and show as managed by the logging computer under “Agentless Managed”

If I log onto the host with my SCOM action account and run something like “reg query” against the virtual “instance” I get “ERROR: The network path was not found”. I can ping the instance fine though. I don’t really understand how these instances work but I presume they don’t have services or a registry as such. Therefore is this normal or is there any way I can get rid of the events? I don’t really want to get rid of the rule itself as it did help me find a couple of RPC issues. I could override for that host if this is “normal” and how it should work.


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