Hi gurus
I have a question. I am monitoring my IIS and disk space usage using SCOM 2012. What I want to do is for these alerts and these alerts only to appear in Service Manager 2012. I have configured the connector between SCOM and Service Manager. I want this to be an automatic process. I can see the alerts in SCOM but not in SM. Only if I right click on the alert in SCOM and forward it to the internal connector, then only it appears under All Open SCOM incidents in SM. So my questions are:
- How can I configure this process to be automatic?
- Where by default in SM does the SCOM alerts go
- What I really want to achieve is that once these alerts are logged, for orchestrator to fire up a runbook and remediate these (restart IIS and delete some files on the server which has raised the alert ). Once the alert has a resolution state of closed, I want this to be marked as resolved/closed in SM. Can someone please give me some directions on this? I am a newby and will really appreciate any help in this.
Please help :(
Thanks in advance.
Regards