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Some services not monitored

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hi there,
im using SCOM 2012 SP1 in quite a large environment. everything is working as expected except of one customer whos services arn’t monitored. the strange thing is that everything is green within this customer. there is no override or similar configured. another strange thing is that one service actually IS monitored. but the rest is not. have a look at the screenshot.
i allready cleared the cache of all agents and the gateway server, restarted the health service, rebooted all machines including the SCOM management server. nothing helped. i even get warning mails when the not monitored services are down or restarted. it looks to me like a display error in the SCOM console?!
any idea?


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